Bytedeck Learning Society Privacy Policy

Last updated: February 24, 2023

Our Commitment

ByteDeck Learning Society is a non-profit committed to protecting the information we process by doing our best to ensure that the information is used only to support our clientele. We are guided in this mission by our foundational Privacy Principles:

  • Transparency:  We will work to ensure transparent data processing.
  • Accountability: We will demonstrate our commitment to privacy in concrete and tangible ways.
  • Integrity: We will strive to ensure that the data entrusted to us is complete, consistent, and accurate.
  • Security: We will implement and maintain appropriate technical, administrative, and organizational measures to protect data in accordance with regulatory requirements.
  • Confidentiality: We will establish and maintain policies, procedures, and practices that limit access to data and protect against unlawful or unintentional access or disclosure.

ByteDeck Learning Society (“ByteDeck,” “we,” “our,” or “us”) prepared this Document to describe our privacy practices.

About our Users and our Products

How we use your information depends on our relationship with you. We primarily provide our Products to Academic Institutions, such as K-12 schools and higher education, and Corporate Edu that use our Products to amplify teaching, elevate learning, provide professional development opportunities, and improve student outcomes.

If you are a student/client of an Academic Institution or Company that uses our products, it means that the institution/company determines how your personal information is used, that your institution’s privacy notice governs the use of your personal information. This privacy policy is intended to provide transparency related to our privacy practices only.

We have provided the following summary to help you understand what we do with the information we process through our ByteDeck Learning Management Platform and the relationship between our users and the product.

Our Process

Each instructor, institution, or company, which we refer to as the “deck owner”, receives their own instance of ByteDeck, called: A Deck. For example, if you have a deck for a specific instructor, Mr Bloggins, that deck might be called: bloggins.bytedeck.com.

A deck is created with the instructor’s user account set as the owner of the deck.

A deck is also created with a ByteDeck Administrator account. This is so that ByteDeck staff can provide support with the deck. The deck owner can delete the ByteDeck Administrator account so that only the owner has access to the deck’s data.  This will prevent us from helping you with issues, but it also temporarily limits our ability to access your data.  This is a trade off each owner will need to decide for themselves.

Information Collection

Your institution or organization (the deck owner) is in control of the information collected from your students or clientele. You can choose to have no personal information used by your clientele in the creation of their accounts in your deck.

By default, the following data is requested when students/clients create ByteDeck accounts:

  • Username (Created by the student/client)
  • First Name (Can be a pseudonym)
  • Last Name (Can be a pseudonym)
  • Email (Optional)
  • Access Code (Set by deck owner)
  • Password (Created by student/client)

As you can see, there are no items which require personal data.

We limit our collection and use of personal information only to those elements required to operate our service, or as otherwise disclosed in this Privacy Notice. We do not engage in automatic decision making, advertising, or profiling.

If requested by the deck owner, we will use any of the following information to provide, analyze, and improve our service, including to:

  • Create and maintain your account
  • Identify you as a user
  • Notate and assign support tickets
  • Provide, operate, maintain, and improve our services
  • Personalize and improve your experience
  • Contact you and communicate with you, including to respond to your comments or inquiries
  • Provide customer support
  • Solicit feedback about our Products, including by asking you to respond to surveys or questionnaires (with your permission)

Who has access to student/client data?

When a Deck (ByteDeck Instance) is created for an instructor/institution (deck owner), the ByteDeck Administrator account is automatically added.

The ByteDeck Administrator account is currently accessible by two ByteDeck Board of Directors members, who provide technical and pedagogical support to deck owners.

If the deck owner prefers to not allow board member access to the Deck, then the ByteDeck Admin account can be removed from the deck by the deck owner to temporarily limit access to your data.

Instructor/Institution Payment Privacy

ByteDeck Learning Society uses two options for payment for service to provide flexibility and manage individual privacy concerns.

Our online payment offering is our most popular, as it is easy, fast, and follows current industry trends. We use the services of Stripe for online payments. Stripe is utilized by organizations such as Google, Amazon, Zoom, Shopify and a host of other large, medium and small organizations. Stripe has its own, extensive privacy policy (Stripe Privacy Policy - Data Use Section). When looking at the policy, note that the instructor/institution paying for ByteDeck services is the “End Customer” (Section 1.2)

Institutions/Instructors may also pay using an invoicing option, where ByteDeck will send the Institution/Instructor an invoice (via email), for which payment can then be made via cheque. Note that this process can be quite slow and cumbersome, but it alleviates personal data being provided to a third-party payment service.

Servers (Security of your data)

ByteDeck uses Amazon Web Services to host your ByteDeck Instance (Deck).  The servers we use are:

  • physically located in one of the AWS Regions in Canada.
  • secure; they are utilized by a variety of security-conscious organizations, such as health-care and financial institutions.
  • using the most up-to-date encryption and security, providing privacy and real-time data protection.
  • Have a strict privacy policy, only releasing content when: “...required to do so to comply with the law or a binding order of a government body. If a governmental body sends AWS a demand for your customer content, we (AWS) will attempt to redirect the governmental body to request that data directly from (ByteDeck). If compelled to disclose… customer content to a government body, (AWS) will give (ByteDeck) reasonable notice of the demand to allow the customer to seek a protective order or other appropriate remedy unless AWS is legally prohibited from doing so.”

Despite these measures, you should know that we cannot fully eliminate security risks associated with personal information. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee absolute security. Any content you post or input you provide while using our services is at your own risk.

Disclosure of Information

We share information, and permit you to share information, only as described in this Privacy Notice.

ByteDeck Learning Society does not sell or rent your personal information to third parties.

As required by law, in certain circumstances, we may be required to disclose information, including personal information, in order to:

  • Comply with legal or regulatory processes (such as a judicial proceeding, court order, or government inquiry)
  • Protect the rights, property, or personal safety of ByteDeck, its Board of Directors, its users, its clients, and the public.

Cookies

A cookie is a small data file that is sent to a user’s browser when the user visits a website. Cookies can last only for the duration of a session (session cookies) or for several days, months, or years (persistent cookies). Cookies are browser specific which means that the cookie is attached to and stored in a specific browser.

To make our Site more useful to you, we may automatically collect information relating to your interactions with us and our Site, including device type, browser type, operating system, Internet Protocol (IP) address, domain name, geolocation, and/or a date/time stamp for your visit. We also use cookies and other similar technologies as well as URLs to gather information regarding the date and time of your visit and the solutions and information for which you searched and which you viewed.

Cookies are used by ByteDeck Learning Society in several ways:

  • STRICTLY NECESSARY COOKIES: These cookies are essential to enable you log in to the Site, use its basic features. Without these cookies, services like enabling appropriate content based on your type of device cannot be provided.
  • PERFORMANCE COOKIES: These cookies collect information about how visitors use the Site, so that we can analyze traffic and understand how our visitors use the Site. We may use third party service providers for this purpose who may set their own cookies on the Site. All information these cookies collect is aggregated and is used to improve how the Site works.
  • FUNCTIONALITY COOKIES: These cookies allow our Site to remember choices you make (such as the region you are in and preferred language) and provide more personalized features. They may also be used to provide services you have asked for such as watching a video.

Disclosures

ByteDeck Learning Society may disclose information about you if it believes such disclosure is necessary to (a) comply with laws or to respond to lawful requests and legal process; (b) protect or defend the rights, safety, or property of ByteDeck Learning Society, users of the services, or any person including to enforce our agreements, policies, and terms of use; or (c) in an emergency to protect the personal safety of any person. We may share information with your consent or as otherwise disclosed at the time of data collection or sharing.

RIGHTS. You have the right to request access to the personal data we hold about you. You have the right to request that we rectify or erase your personal data. You also have the right to request that we restrict or block the processing of your personal data. Under certain circumstances, you have the right to receive personal data about you that we store and transmit to another without hindrance from us, including requesting that we provide your personal data directly to another, i.e., a right to data portability; and where we previously obtained your consent, to withdraw consent to processing your personal data.
To exercise these rights, contact us at contact@bytedeck.com  to exercise your right to be forgotten. Please be aware that ByteDeck Learning Society may be unable to afford these rights to you under certain circumstances, such as if we are legally prevented from doing so. Additionally, you have the right to lodge a complaint against us. To do so, contact the supervisory authority in your country of residence.

RETENTION. We will process and store your personal data only for the period necessary to achieve the purpose of the storage, or as permitted by law. The criteria used to determine the period of storage of personal data is the respective statutory retention period or for certain marketing data for our services or other products. After expiration of that period, the corresponding data is routinely deleted, as long as it is no longer necessary for the fulfillment of a contract or the initiation of a contract.

SOCIAL NETWORKING PLATFORMS. We may allow you to connect and share information with certain social networking platforms (e.g., a Facebook application). By choosing to use these Social Networking Platforms, you allow ByteDeck Learning Society to share information with the Social Networking Platform. For example, you might use an application to publish ByteDeck Learning Society related notices on your Facebook wall. If you do not want us to continue to provide your information to the Social Networking Platform, you may change your privacy settings in the Social Networking Platform. We do not control the privacy practices of the Social Networking Platforms and sign-in services you choose to use, and this Privacy Policy does not cover their practices, you should visit the privacy policies of any Social Networking Platform or sign-in service you choose to use to understand their practices.

YOUR CHOICES REGARDING PERSONAL DATA. We offer you choices regarding the collection, use, and sharing of your personal data.  Most web browsers are set to accept cookies by default. If you prefer, you can typically remove and reject cookies from our Site with your browser settings. If you remove or reject our cookies, it will affect how our Site and services work for you.

ANALYTICS. We may use Google Analytics and other third-party services to improve the performance of the Site and for analytics and marketing purposes. These services use cookies, scripts, and other technologies to collect and store information such as how users interact with our Site, how often users visit the Site, what pages they visit, and what other sites they used prior to coming to the Site. For more information about how Google Analytics collects and uses data when you use our Site, visit https://www.google.com/policies/privacy/partners/, and to opt out of Google Analytics, visit https://tools.google.com/dlpage/gaoptout/. If you want to limit the use of cookies, your browser may offer tools to do so. By disabling cookies, you may be prevented from accessing some features of our Site or certain content or functionality may not be available.

USE OF YOUR DATA. ByteDeck Learning Society uses your personal data for lawful purposes only, including, but not limited to, the following purposes: to respond to your requests; to operate, maintain, and improve our Site, including for analytics purposes; to personalize and improve your experience; to send you administrative emails; to respond to your comments or inquiries; to send you surveys; to comply with the law and to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity; to solicit your feedback with your permission; or with your consent or as otherwise disclosed at the time information is collected.  We do not use automatic decision-making or engage in profiling.

Contact Information

If you have any questions about this policy, please contact us at contact@bytedeck.com.